Managed IT services for accounting & cpa firms.

IT support built around deadlines and sensitive financial work

Accounting teams rely on dependable access to tax software, bookkeeping applications, client portals, scanned records and spreadsheets. We review those dependencies and plan maintenance, equipment changes and onboarding around your operating calendar.

Seasonal staffing creates practical access questions: who can see which client files, which devices they use and what happens when the assignment ends. We help establish repeatable account, permission and device processes rather than leaving those decisions to the last minute.

Day-to-day IT support your team can rely on

We handle the everyday technology issues that slow accountants down: Outlook and calendar problems, PDF and scanner workflows, workstation performance, remote access, shared files and new-user setup. Business application vendors remain involved where their specialist support is needed.

• Help desk support for sign-in issues, computers, printers, scanners and everyday software problems.
• Computer provisioning, software deployment, updates, endpoint protection and replacement planning.
• Employee onboarding, offboarding and changes to accounts, devices and permissions.
• Office Wi-Fi, firewalls, internet connectivity, servers and secure remote access.
• Backup monitoring, recovery planning and agreed restore testing for covered systems.
• Coordination with internet providers and business application vendors, with responsibilities agreed during onboarding.

Microsoft 365 support, licensing and preferred partner savings

As a Microsoft reseller, Provicore manages Microsoft 365 licensing alongside the environment those licenses support. We help select appropriate plans, assign and review licenses, coordinate renewals and identify unused subscriptions or overlapping products.

We review available preferred partner savings and explain the options before you commit. Pricing and savings depend on the products, eligibility, commitment terms and current offers; a specific saving is confirmed in your quote.

• Outlook and Exchange Online email, shared mailboxes, calendars and delivery troubleshooting.
• Teams, SharePoint and OneDrive support, permissions and secure external sharing.
• User setup, role changes, access removal and license reassignment within subscription terms.
• Microsoft Entra ID, multifactor authentication and access policies appropriate to your licensing and risk.

Protect tax records, payroll information and client exchanges

• Role-based access to returns, payroll, banking details and financial statements.
• Secure client file exchange and review of SharePoint, OneDrive and portal access.
• Email and identity protections addressing phishing, fraudulent payment requests and account takeover.
• Device encryption, endpoint protection and access controls for seasonal and remote personnel.
• Backup coverage and recovery priorities for time-sensitive accounting data and covered applications.
• Documented procedures for access reviews, departing employees and suspected security incidents.

Support the technology behind your written security program

For firms subject to the FTC Safeguards Rule, including covered tax preparation businesses, information security responsibilities extend beyond buying security software. We discuss the requirements your firm identifies and help connect technical controls, inventories, incident procedures and supporting evidence to your written information security program.

We work alongside your designated program owner and advisors. Applicability, exceptions and compliance decisions remain specific to your organization; we do not describe every accounting practice as subject to the same rules.

Reference: FTC Safeguards Rule guidance · IRS: Safeguarding Taxpayer Data

MSP support with a clearer view of your entire IT posture

ProviScore is included in the MSP partnership. Our proprietary method connects findings across on-premises Active Directory, Microsoft 365, computers, servers, networks, backups, physical safeguards and operational policies. It goes beyond patch counts to show how the environment works as a whole.

We meet with you to understand your business, sensitive information and applicable requirements. Stakeholders receive understandable findings showing where protections are supported by evidence, where gaps exist and what needs attention. An overall score does not hide an important individual issue or a control we have not verified.

A baseline, quarterly reviews and a prioritized improvement roadmap connect reporting to action. ProviScore supports planning and compliance-related conversations; it is not a compliance rating, certification, formal audit or guarantee of security.

Arizona and Colorado focus. Nationwide MSP support.

Provicore serves organizations across the United States, with a primary focus on Arizona and Colorado. Remote support, office locations, onsite visits and vendor responsibilities are planned around your actual environment.

Our regular business hours are Monday–Friday, 7 a.m.–6 p.m. Arizona time, with monitoring 24/7/365. Support arrangements, escalation and after-hours coverage are defined in your service agreement. The people behind Provicore bring 30+ years of IT and MSP experience.

Start with your people, systems and priorities

We review how your team works, which applications and data matter most, what your current provider or internal IT team handles and where support is falling short. You receive a defined service scope and practical next steps. Specialized applications, projects, third-party subscriptions and remediation outside the agreement are scoped separately.

Common questions